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“WHAT THE CUSTOMER WANTS YOU TO KNOW”
How everybody needs to think differently about sales

Author: Ram Charan
Publisher: Penguin Books, India; Published Year: 2008; Price: Rs. 250/- Paperback: 178 Pages; ISBN: 9780143065685

Jeevan M*, PGDM student, Dayananda Sagar Business School (DSBS), Bangalore; Email: jeevan@dsbs.edu.in
Sudeesh Dande, PGDM student, Dayananda Sagar Business School (DSBS), Bangalore; Email: sudeesh@dsbs.edu.in
Shalini Kumari, PGDM student, Dayananda Sagar Business School (DSBS), Bangalore; Email: shalini@dsbs.edu.in

About the Author:

Ram Charan, a business guru is a world-renowned advisor to business leaders and corporate boards, a best- selling author, and an award-winning teacher. He is known for his keen insights into business problems and his real-world practicality in solving them. For nearly four decades, Ram has advised some of the world’s most successful business leaders on far-ranging issues, from corporate governance and CEO selection to changing corporate culture at companies like General Electric, Verizon, Dupont, and Colgate. His solutions are highly pragmatic, largely because of his field research approach, observing real-life actions and extracting what works.

For Citation of this paper: M, J., Dande, S., & Kumari, S. (2024). What the customer wants you to know. VLEARNY Journal of Business, 1(3), 39–41. https://doi.org/10.5281/zenodo.12594479

VLEARNY Journal of Business
1 (3) 2024, 39-41, https://vlearny.com/journal/ © VLEARNY Technology LLP.

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